Alice by Actabl26.10.0 - App Store

Alice by Actabl: The Ultimate Platform for 100% Perfect Hotel Operations.

Transform your hotel into a beacon of efficiency and luxury with Alice by Actabl, the comprehensive mobile-first solution designed to make every guest and team interaction seamless. Whether you manage a high-end resort, a bustling city hotel, or a multi-outlet property, Alice is your "force multiplier" for success.

Unlock Unparalleled Operational Excellence

Housekeeping Reimagined: Optimize room insights and communication to significantly boost staff productivity, reduce operational costs, and ensure immaculate guest readiness.

Flawless Service Delivery: Empower your team with real-time collaboration tools, ensuring every guest and internal request is met consistently, on time, and to perfection.

Increased Staff Productivity: Make every team member more impactful and efficient, enabling your hotel to deliver luxury service with optimized personnel.

Decreased Operating Costs: By streamlining workflows and improving communication, Alice helps you reduce inefficiencies and unnecessary expenditures.

Improved Real-time Communication: Break down silos between departments. Ensure everyone from engineering to housekeeping to guest services is always on the same page, responding quickly and correctly to any issue.

Version History Bug fixes and improvements:
- New: Punch in and out from the app menu.
- New: Create a follow-up ticket linked to the first one, and see a ticket's linked tickets in one list. Available where your property turns it on.
- Guest tickets now link to the guest's SMS or WhatsApp chat, with a red dot for unread messages. Guest search now looks online whenever you have a connection.
- Search for rooms by Group Code. Special Instructions now show a short preview with a View button to read the rest.
- Fixed room status not updating after the app reconnects.
- Fixed duplicate tickets when Create was tapped more than once.
- Fixed the app crashing at start-up when phone storage is unavailable.
- iPad: The app now starts normally in Stage Manager.
- Fixed an error when closing the full-screen photo viewer.
- Better support for iPhones on iOS 15.0 to 15.3 when saving offline changes and creating tickets. 26.10.0 11h ago Bug fixes and improvements:
- New My Day Tasks section for room attendants
- Add items from Room Details
- Open ticket count in app
- Support for properties without roles
- Fixed room attendant issues (assigned rooms, Assign To, due-in filter)
- Fixed freezing on status updates
- Fixed offline changes sync que inconsistency
- Other fixes 26.9.0 Sep 15 Bug fixes and improvements:
- New: filter housekeeping lists by Due In / Due Out reservation status
- New: your favorite services appear first when creating a ticket
- Fixed room status updates not working for administrator users
- Fixed the missing camera option on the inspection screen 26.8.0 Aug 17 - Bug fixes and improvements 26.7.5 Aug 5 Bug fixes and improvements.

- Improved push notification reliability for properties in certain regions 26.7.3 Aug 3 Bug fixes and improvements.

• Fixed checklists not appearing for some properties
• Fixed out-of-order and out-of-service rooms showing as vacant and clean
• Fixed the punch-in/out status indicator not updating right away
• Fixed guest messaging issues with line breaks, filters, and unread badges 26.7.0 Jul 20 Fixed an issue that prevented push notifications from arriving in some regions. 26.6.3 Jun 22 Bug fixes and improvements.

* Fixed a blank screen at shift start so Room Attendants see their assigned rooms right away
* Fixed the room list reverting to a limited set of results when scrolling during busy periods
* Fixed assigned rooms not appearing for some Room Attendants
* Fixed a display issue on devices running iOS 26 26.6.0 Jun 9 Version 26.5.0.2 — May 25, 2026

* Staff Messaging is now in Alice — send direct messages and communicate in department channels, all within the Alice by Actabl app
* Direct Messages — reach any team member one-on-one without leaving Alice
* Department Channels — communicate with your whole team in organized group channels (Front Desk, Housekeeping, F&B, and more)
* Private Channels — create focused conversations for specific teams or situations
* Push notifications deep link directly into the conversation
* Create Guest and Internal Requests directly from a message thread
* Auto-translation for incoming and outgoing staff messages
* Under the hood: Bug fixes and performance improvements 26.5.2 May 26 * Guest Messaging is now in Alice — handle SMS and WhatsApp guest conversations with full reservation context
* Auto-translation for incoming and outgoing guest messages
* WhatsApp now available on mobile (previously web only)
* Message Templates — send consistent, personalized replies faster
* Push notifications deep link directly into the conversation
* Create Guest and Internal Requests directly from a message thread
* Minibar support — attendants can view and process items from mobile
* Under the hood: Bug fixes and performance improvements, including fixes for adding custom locations to tickets and strengthen checklist accuracy 26.5.0 May 11 Minor bug fixes and performance improvements. 26.3.5 Mar 25 * Add New Guest when Creating Tickets
* Dispatch and Escalation (Alice Closed Beta) introduced
* Under the hood: Various bug fixes and performance improvements to keep the app running smoothly 26.3.0 Mar 9 * Guest Count added to Room Details in the Housekeeping module
* Guest Room Management System integration - experience improvements
* Under the hood: Various bug fixes and performance improvements to keep the app running smoothly 26.2.0 Feb 9 • Custom Date Filters: You can now filter tickets by any custom 31-day window.
• Duplicate Detection: We’ve added a warning alert to help you catch potential duplicate tickets before you submit.
• Manager Tools: Managers can now generate QR codes to help team members reset their passwords.
• Status Timers: See exactly how much time has passed since the last clean status update.
• Under the Hood: Various bug fixes and performance improvements to keep the app running smoothly. 25.12.0 12/01/2025 Bug fixes and performance improvements, including a fix to Autopilot for Housekeeping Cleans. 25.11.2 11/12/2025 What’s New:
* Add or edit Housekeeping Notes directly from the cleaning screen.
* View a detailed My Day progress breakdown with dynamic tracking.
* Punch In/Out for lunch breaks right from your mobile device.
* Plus, bug fixes and performance improvements, including a fix for GRMS rush room updates. 25.11.0 11/03/2025 Bug fixes 25.9.002 09/16/2025 Offline Mode is now available!

Now you can continue your work whenever you lose connection; sync updates once you regain connection! 25.9.0 09/08/2025 Our Housekeeping Rooms module is now available!
- Room boards

- Supervisor view

- Cleaning status sync with desktop and PMS

- Search functionality

- and more! 25.8.0 08/25/2025 Bug fixes 1.0.6 08/12/2025 Our Housekeeping Rooms module is now available!

- Room boards
- Supervisor view
- Cleaning status sync with desktop and PMS
- Search functionality
- and more! 1.0.5 08/11/2025 Bug fixes 1.0.4 06/09/2025 SSO Support and Bug Fixes 1.0.2 04/03/2025 1.0.1 01/24/2025